FAQ

FAQs

Basement Waterproofing & Foundation Repair FAQs

Have questions about basement waterproofing, foundation repair, crawl spaces, or our warranty? Find answers to some of the most common questions homeowners and property managers ask about our services, repair process, and what to expect when working with DryBasements.com.

  • How much does basement waterproofing or foundation repair cost in Southwestern Ontario?

    At DryBasements, we provide free estimates for all basement waterproofing and foundation repair work in Southwestern Ontario. Every repair is unique, so we do not publish standard pricing. We assess your specific situation on-site and provide a detailed quote based on what your home actually needs. For simple crack repairs, we can sometimes provide a preliminary quote from photos before scheduling an on-site visit.

  • How quickly can DryBasements respond to my inquiry?

    At DryBasements, we respond to every inquiry within one business day. We typically schedule on-site estimates within the week and can often move faster if your situation is urgent or one of our estimators is already in your area. We do not offer after-hours emergency service, as our work requires utility locates and a signed contract before crews can go out, but we will get back to you promptly and guide you on next steps.

  • Is DryBasements licensed and insured?

    Yes. At DryBasements , we carry $5 million in commercial and vehicle liability insurance, more than double the $2 million industry standard. All waterproofing work is performed by our own in-house employees and we never subcontract our core work. We are a RenoMark member, BBB Accredited, and certified installers with Fortress Foundation, and we are members of the Perth Huron, Ontario, and Canadian Home Builders Associations.

  • Does DryBasements offer warranties on its work?

    At DryBasements, we back our structural repairs with a lifetime warranty through the Fortress Foundation engineered system, which is adopted into Section 9 of the Ontario Building Code. Our Basement Guardian sump pump systems carry a 3-year equipment warranty, with 1-year full-service coverage (parts and labour) provided directly by us. Our warranties are also transferable to new owners, which makes them a documented asset when selling your home.

  • What areas does DryBasements serve?

    At DryBasements, we serve residential homeowners and residential property management companies throughout Southwestern Ontario, including London, Kitchener, Waterloo, Cambridge, Brantford, Woodstock, Stratford, St. Thomas, and the surrounding rural communities. We are based in Woodstock, Ontario, and have been serving this region since 1990.

Empty room with beige wood-paneled lower walls and exposed ductwork near the ceiling.

Take the First Step Toward a Dry, Protected Home

Whether you're dealing with a wet basement, foundation cracks, crawl space moisture, or drainage issues, our experienced team is here to help. Explore our full range of foundation repair and basement waterproofing services to find the solution that best fits your needs, learn more about our company and commitment to honest, long-lasting repairs, or browse our blog for expert advice on protecting your home from water damage and structural issues. We also offer flexible financing options to help make essential repairs more manageable. When you're ready, contact DryBasements.com to schedule your free, no-obligation estimate and let our experts recommend the right solution to keep your home safe, dry, and protected for years to come.