Window Wells Installation

During your waiting period, we contact utility companies to locate their services on your property. It is crucial that the flags and markings remain in place until we arrive, as the law mandates their presence during the repair. If they start to disappear, please inform us to avoid potential delays. Locates take at least seven days to complete and are valid for thirty days. We may call for locates early to ensure they are ready when needed or even request a relocate if the current ones expire. Completion of locates does not indicate the proximity of our arrival for your work.

Less expensive bubble covers are unattractive and deteriorate quickly with normal UV exposure. They are difficult to remove and are easily broken. They are not suitable for any egress installations.

• Rigid aluminum frame is strong and easily with- stands Canadian winters

• UV protected polycarbonate does not deteriorate in the sun or become brittle with the cold

• Lightweight construction and adaptable hinge system make them safe for egress installations and allows for easy cleaning

• Sliding hinge allows for easy removal

• Custom sizes available

We take great care not to cut any lines, but accidents can happen. For gas line or electrical service repairs, our office will make the call, but cable or telephone repairs must be called in by the account holder. As utility locates have been performed, there should be no charge for these repairs. However, if a private line is damaged (e.g., gas, electrical, phone, sewer, septic, water line, sprinkler system, surface drainage system, etc.), the repair cost will be the owner's responsibility, even if you have informed us of its location. We are not responsible for any damage caused.

If the damage is due to an error or omission by our employees, we will cover the repair costs (to previous condition only). Damage resulting from age or normal wear and tear will be the owner's responsibility, as will damage directly resulting from the repair process.

For over three decades, DryBasements.com has been the trusted partner for basement repair and waterproofing services in Woodstock and surrounding areas in Ontario.

Most repairs will have the fill below the window well compacted, but dirt next to the well cannot be compacted without risking deformation of the well. If we cannot compact, we recommend running a garden hose over the soil every few days to accelerate the settling process. If additional soil removal or addition is desired after work completion, it can be done for an additional fee; please contact your estimator.

Anytime you dig, there is a risk of encountering unforeseen problems. Most issues are minor and addressed without notifying the homeowner. However, more significant problems may require additional charges, which will be discussed with you by your estimator. If we cannot contact you, the problem will be documented, photographed, and resolved as economically as possible without compromising the repair work. If work proceeds without your consent, we will not continue without consent once it reaches $1200.

When basement windows are recessed, a space behind the cover may allow debris or small animals to enter. An option is to install an additional piece of acrylic behind the cover to fill the space and fasten it to the hinge if appropriate.

If your window opens outward, the cover will always block it from being opened from inside. A split hinge, however, would allow you to remove the cover from outside and then open the window from inside.

If the window opens outward, no obstructions are allowed, so a cover would not be permitted. Sliding windows or inward-opening windows with the hinge crossing them would be installed with a split hinge, allowing you to slide them out of the way from inside.